Quality Standards
 
Shergroup Security demonstrates its commitment to quality standards by operating to international and national quality standards.
 
For our international operations, including the United States, we operate to the following standards:
 
  • ISO 9001:2008 (Quality Management System)
  • ISO 14001:2004 (Environmental Management System)
  • ISO 27001 (Information Security Management System)
For UK operations and in the absence of an international standard, Shergroup Security operates under recognized UK Codes of Practice including:
  • BS7499:2007 (Static site guarding and mobile patrol services)
  • BS7858:2006 (Security screening of individuals employed in a security environment)
  • The UK Security Industry Authority’s Approved Contractors Scheme.
As a company we continue to strive to improve our level of service and to promote and develop a culture of continuous improvement, in order to improve and maintain customer satisfaction levels.
 
Shergroup is committed to ensuring our personnel receive the appropriate training and development to carry out their jobs in an effective manner.
 
The performance of the Quality Management System (QMS) and our quality objectives are systematically reviewed at annual management review meetings to ensure their effectiveness and continued suitability.
 
The contents of this quality policy are communicated to all personnel during induction training, and understanding is then verified during internal audits of the quality management system.
 
 
 
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